Presentations will be posted as they are approved.
Not all presentations are approved by the speakers for website posting. Please contact the speaker for additional information.
Click on the speaker name to download presentations. Presentations will be posted as they are received October 21-22, 2014; updated presentations will be posted as they are received.
Tuesday, October 21, 2014
Master Class Sessions
Real World and Real Time Assessment of Your Lab’s Quality Control Effectiveness: Finding and Fixing the Unrecognized Cost of Poor Quality
Jessica Moorefield, MBA, MT(ASCP)CM, Technical Support Specialist, Visiun, Inc., Winston-Salem, NC
Mary C. Galloway, MS, MT(ASCP), Technical Support Specialist, Visiun, Inc., Merritt Island, FL
Turbo Charging Your Core Lab: When to Automate Work Cells…When to Lean…When to Do Both!
Stephen Stone, Managing Director, Argent Global Services, Oklahoma City, OK
Workflow Redesign in Courier and Logistics: What Every Lab’s Lean Practitioners Need to Know
Robin M. Hooker, Director, Healthcare Sector Marketing, UPS, Atlanta, GA
Leveraging Interoperability Best Practices in Labs, within Hospitals, and with HIEs, Payers, and Public Health Agencies
Jamel Giuma, Product Manager, Interoperability & MU, Sunquest Information Systems, Tucson, AZ
Taking the System-Level View to Tailor Lab Automation to Your Lab’s Unique Workflow
Chris Christopher, MBS, President, Csquared Global Healthcare Consulting, York, SC
Using Next-Generation, Patient-Centric IT Tools to Enhance Workflow, Boost Productivity, and Increase Cash Collections
Bob Gregory, Chief Business Officer, Atlas Development Corporation, Saddle Brook, NJ
General Sessions
Why Integrated Clinical Care, New Reimbursement Models, and Public Reporting of Provider Outcomes Are Opportunities for Labs to Add Value
Robert L. Michel, Editor-in-Chief, The Dark Report, Spicewood, TX
Coordinating Clinical Laboratory and Anatomic Pathology Services in Today’s Integrated Clinical Care Continuum
Richard J. Zarbo, M.D., D.M.D., Senior Vice President and Chair, Pathology and Laboratory Medicine, Henry Ford Health System, Detroit, MI
Guarav Sharma, M.D., Director, Regional Medical Laboratory, Associate Medical Director, Core Laboratory, Quality Systems and Regulatory Affairs, Henry Ford Medical Center, Detroit, MI
Anticipating IQCP: What We’ve Learned about QC and More by Using QMS, Lean, and Continuous Improvement
Lou Ann Wyer, MS, MT(ASCP), CQA(ASQ), Director of Laboratory Services, Sesntara Healthcare, Norfolk, VA
Recognizing Healthcare’s Transformation and How the Lab’s Lean Team Can Contribute to Value Creation Outside the Lab
Matthew M. Modleski, MAS, Vice President, Stovall Grainger, Inc. Carmel, IN
Special Session
Essential Insights: Value Stream Mapping for Intermediate Practitioners, Prioritizing Projects and Selecting the Right Tools
Patrick Maul, MBA, MT(ASCP), Lean Six Sigma Black Belt, Principal Consultant, Becton Dickinson, St. Cloud, FL
Changing the Paradigm and Staff Thinking in Microbiology: Using Lean to Eliminate On-Call Staff, Reduce Rework, and Improve Clinical Performance
Steven G. Matthes, BS, BA, MT, Director of Laboratory Services, St. Peters Hospital, Helena, MT
Towne Meeting on Fixing the Recurring Cost of Bad Quality: Practical Solutions and Useful Innovations from Labs Like Yours
Lucia M Berte, MA, MT(ASCP)SBB, DLM, CQA, CMQ/OE(ASQ), President, Laboratories Made Better!, P.C., Broomfield, CO
Using Observable Elements of Culture to Move Your Lab To Its Ideal State
Icelyn Butler-Morris, Ph.D., Danaher Business Leader, Beckman Coulter, Brea, CA
Using Toyota’s “Improvement Kata” to Take Your Lab Team to a Higher Level of Problem-Solving and Performance Improvement
Susan Stegall, Owner & CEO, M.S. Stegall & Associates, LLC, Salem, OH
Assessing the Quality of Your Lab’s Test Results: What We Learned at ARUP and How We Changed the Culture to Pursue Highest Quality
Frederick G. Strathmann, Ph.D., Assistant Professor of Pathology, Medical Director of Toxicology, Associate Scientific Director of Mass Spectrometry, University of Utah/ARUP Laboratories, Salt Lake City, UT
Driving Out Errors that Affect Patient Safety: Successes from Hospital-Wide Efforts and Anatomic Pathologist Engagement Led by the Lab Team
Maryann Kirschner, MBA, BS, ASCP, Corporate Director – Pathology and Laboratory Services, Abington Health System, Abington, PA
Jeannie Robidoux, HT(ASCP), Histology Manager, Abington Health System, Abington, PA
From Boardroom to Bench: Infusing Lean Throughout the Lab with Huddle Meetings, Kaizen Events, Metrics and More
Nelsdeon Hellwig, MBA, Vice President and CFO, The Blood Center, New Orleans, LA
When Your Hospital CFO Asks: How We Show Our Lab’s Gains from ISO 15189 and QMS Programs
Cheryl Wildermuth, MS, MT(ASCP), Quality Management Manager, Avera McKennan Hospital & University Health Center, Sioux Falls, SD
Douglas C. Wood, ASQ, CQE, Lean Six Sigma Black Belt, CMQ/OE, BS, President, DC Wood Consulting, LLC, Fairway, KS
Implementing New Hematology Systems and Technology in 10 Hospital Labs: How We Incorporated Standardization, Automation, and Middleware to Advance Patient Care
Selke Mantie, MLS(ASCP), CLS (CSMLS), SSGBC, System Technical Specialist for Hematology Banner Hospitals/Laboratory Sciences of Arizona/Sonora Quest Laboratories, Tempe, AZ
Simplifying Your Lab’s Lean Transformation: How to Do It Right and Make It Last
Rita D’Angelo, MS, ASQ, CQE, Lean Six Sigma Black Belt, President and CEO, D’Angelo ADVANTAGE, LLC, Gibraltar, MI
Validation of Interfaces: Our Home-Grown Approach to Effectively Feed Lab Data into the Myriad of HIS, LIS, EHRs and Mobile Devices in Today’s Connected Healthcare System
Ed Giugliano, Ph.D., Six Sigma Black Belt, Project Manager, North Shore-LIJ Health System Laboratories, Lake Success, NY
Hannah Poczter, MPH, ASCP(DLM), Assistant Vice President, Laboratory Services, Assistant Professor, Department of Pathology and Lab Medicine, North Shore-LIJ Health System Laboratories, Lake Success, NY
Carol J. Sien, MT, MS, ASCP, ASQ, Quality Management Manager, North Shore-LIJ Health System Laboratories, Lake Success, NY
General Session
Panel Session: Healthcare’s Transformation and How Quality Management Can Help Labs Deliver Value in the Face of Shrinking Reimbursement
Moderator:
Leo Serrano, FACHE, DLM, Corporate Director of Laboratory Services, Broward Health System, Ft. Lauderdale, FL
No Powerpoint Used
Panelists:
Anne Daley, MS, CMQOE(ASQ), CSSBB, CLC(AMT), MT(ASCP), DLM, Senior Consultant, Chi Solutions, Ann Arbor, MI
Chris Christopher, MBS, President, Csquared Global Healthcare Consulting, York, SC
Richard J. Zarbo, M.D., D.M.D., Senior Vice President and Chair, Pathology and Laboratory Medicine, Henry Ford Health System, Detroit, MI
Guarav Sharma, M.D., Director, Regional Medical Laboratory, Associate Medical Director, Core Laboratory, Quality Systems and Regulatory Affairs, Henry Ford Medical Center, Detroit, MI
Wednesday, October 22, 2014
Getting Started with ISO 15189 in Your Lab: Introduction to Resources, Training, Implementation, and Timelines for Earning Accreditation
Amanda McDonald, MS, Accreditation Officer II, A2LA, Frederick, MD
How Healthcare’s Transformation is Changing Lab Management: Understanding the Tools and Resources that Will Make You Successful Today and Tomorrow
Allen A. Wozniak, MT(ASCP) SC, Manager, Lab Solutions Services, Sysmex America, Inc. Lincolnshire, IL
The Truth About Personnel Competency: What’s Changing and the Secrets to More Effectively Engage Staff and Physicians
Denise Driscoll, MS, MT(ASCP), SBB, Director of Laboratory Accreditation and Regulatory Affairs, College of American Pathologists, Northfield, IL
Special Session
Fundamentals of Mistake-Proofing Your Operation with DMAIIC and Other Lean Tools
An in-depth two-hour workshop that will recognize your participation with a special Certificate of Completion.
Curtis Miller, Senior Lean Consultant, Ortho Clinical Diagnostics/Valuemetrix, East Peoria, IL
Master Class Sessions
Achieving Optimal Connectivity in the Histology Laboratory: Using LANs and WANs to Improve Patient Care and Increase Productivity
Anthony St-Onge, MLT, Lean Six Sigma Green Belt, Strategic Business Manager, Dako, An Agilent Technologies Company, Montreal, Canada
Christopher Marino, MBA, Lean Six Sigma Green Belt, Strategic Business Manager, Dako, An Agilent Technologies Company, Nashua, NH
Blending Lean and New Automation Solutions in Cytology to Improve Quality, Cut TAT, and Reduce Costs
Lee Coppin, CLS, Lean Six Sigma Black Belt, Lean Consultant, Europe, BD Diagnostics Systems, Oxford, UK
Early Lean Adopters: Lessons Learned From Three Leading Labs in the Past 10 Years
Leslie A. Sprick, CMC, MT(ASCP), Owner & CEO, Sprick Group, LLC, Charlotte, NC
Realigning Lab Focus Beyond Operational Efficiency to Deliver Lab Testing Services That are Tightly Integrated into Patient Care and Clinician Support
Curt Johnson, COO, Orchard Software Corporation, Carmel, IN
Kevin Breuel, Ph.D., MS, HCLD, Professor and Director, ETSU Clinical Labs, Quillen College of Medicine, East Tennessee State University, Johnson City, TN
General Sessions
Understanding Individualized Quality Control Plan (IQCP) Requirements and How They Complement Quality Management Systems
Judith Yost, MA, MT(ASCP), Director, Division of Laboratory Services, Centers for Medicare and Medicaid Services (CMS), Baltimore, MD
REPLACED BY Rose Mary Casados BSMT(ASCP) President, COLA Resources Inc.
Laboratory Value Pyramid – Understand the Four Levels and Apply Them to Your Lab
Moderator:
Robert Michel, Editor-in-Chief, The Dark Report, Spicewood, TX
Panelists:
Chris Christopher, President Chris Christopher, MBS, President, Csquared Global Healthcare Consulting, York, SC;
John Lessig, Marketing Manager – Consulting Services, Roche Diagnostics Corporation, Indianapolis, IN;
Richard J. Zarbo, M.D., D.M.D., Senior Vice President and Chair, Pathology and Laboratory Medicine, Henry Ford Health System, Detroit, MI
Where Lab Medicine Creates Value in Healthcare: Essential Steps to Get Out of the Lab and Help Clinicians Achieve Better Patient Outcomes
Lee H. Hilborne, M.D., MPH, DLM(ASCP), CM, Corporate Medical Director, Clinical Pathology, Quest Diagnostics and Medical Director, Care Coordination, UCLA Quest Diagnostics and UCLA, Los Angeles, CA
Getting More from Lean and Six Sigma Projects by Engaging Employees Through Visual Communication
Christine Nyght, Ph.D., Lean Six Sigma Master Black Belt, Quality Manager, Department of Pathology and Laboratory Medicine, Cedars-Sinai Medical Center, Los Angeles, CA
Project Management on Steroids: Staying on Time and on Budget while Orchestrating Change across Different Lab Departments
John Butz, Administrator of Operations, Mayo Medical Laboratories, Rochester, MN
Special Session
Lab Quality Managers Roundtable
As a quality leader in your lab, here’s your chance to interact with a roomful of your peers, and to find out what’s working (and what’s not!) in their labs. You’ll have the opportunity to discuss techniques, approaches, and methods for leading change, creating a goal-oriented culture in the lab, how to sustain the continuous improvement mindset, and much more!
NOT FOR PUBLIC
Anne Daley, MS, CMQOE(ASQ), CSSBB, CLC(AMT), MT(ASCP), DLM, Senior Consultant, Chi Solutions, Ann Arbor, MI Tania Motschman, MS, MT(ASCP)SBB, Quality Director, Laboratory Corporation of America, Rochester, MN
Breakout Sessions
Adding Industrial Engineers to the Lean/Six Sigma Mix: Lessons from Five Years of Continuous Improvement at ARUP Laboratories
David Layton, Supervisor, Improvement Engineering, ARUP Laboratories, Salt Lake City, UT
Combining Customer Surveys with Continuous Improvement to Create More Added Value for Our Lab’s End Users
Ryan Derus, MLS(ASCP), MBA Candidate 2015, Diagnostic Laboratories Quality and Continuous Improvement Analyst, BloodCenter of Wisconsin, Milwaukee, WI
Post Conference Sessions
Thursday October 23, 2014
Change Leadership in Laboratories: Mastering the Essentials to Achieve Speedy Results in Your Lab
It’s all here for you—in one day and in one place! Step up as the change leader in your lab. Learn the proven methods used by effective leaders to align the lab team behind stretch goals. Acquire the right skills to motivate folks to achieve those goals and sustain the gains. Use this workshop and your certificate of completion to put your career into high gear!
Jim Ellis, BS, MS, MBA, MBB, Managing Partner, MME Consulting, LLC Aiken, SC
Appendix Document Handout
Leo Serrano, FACHE, DLM, Corporate Director of Laboratory Services, Broward Health System, Ft. Lauderdale, FL
Lean, Six Sigma, and Process Improvement: Fundamentals, Methods, and Applications for Lab Professionals
Ideal for beginning and intermediate Lean Six Sigma practitioners! Join us for this exceptional one-day workshop and earn a certificate of completion. Experienced lab professionals will teach you the tools and show you how to confidently apply them in your own lab to deliver speedy results. Best of all, you can return with the skills to identify and fix systemic problems in your lab.
Charlie Protzman, MBA, CPM, President, Business Improvement Group, LLC, Baltimore, MD
Daniel Protzman, Director of Marketing, Business Improvement Group, LLC, Baltimore, MD
